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How can we help?

Find answers to common questions and step-by-step guides for connecting domains and getting the most from your website.

Frequently Asked Questions

Quick answers

Guides

Step-by-step

Connect a custom domain

  1. 1Upgrade to the Professional plan from the Pricing page.
  2. 2Open your dashboard and choose Connect Domain.
  3. 3Enter the domain customers should use, such as yourbusiness.com.
  4. 4AFS detects the DNS provider and checks whether Automatic Connect is available.
  5. 5If available, choose Connect Automatically, sign in to the DNS provider, review the requested changes, and approve them.
  6. 6If the provider has not enabled the AFS template yet, follow the short Guided Connect fallback shown for that provider.
  7. 7AFS detects the connection and finishes SSL and secure routing automatically. Manual TXT/CNAME details are available only under Advanced DNS & diagnostics.

Optimize your service profiles

  1. 1Open the Website Editor from your dashboard.
  2. 2For each service, write a clear short summary and detailed body that explains scope, process, and homeowner expectations.
  3. 3Add a high-quality hero image and alt text for accessibility and SEO.
  4. 4Set residential or commercial flags so the right customers find the service.
  5. 5Publish the service so it appears on your public site and in local search results.

Publish a standout project

  1. 1Open the Website Editor and create a new project.
  2. 2Add a title, short summary, and detailed description of the completed work.
  3. 3Upload a hero image and enable before-and-after photos when available.
  4. 4Tag the project with a service and service area so it groups correctly.
  5. 5Mark featured projects to surface them first on your site.

Manage billing safely

  1. 1Open Account Settings to review the active plan, billing interval, paid-through date, and any scheduled change.
  2. 2Use Manage Payment to update payment details securely in Stripe.
  3. 3Use Change Subscription for upgrades, downgrades, or billing-interval changes so AFS can apply the correct proration and timing.
  4. 4Use Cancel Subscription to stop renewal at the end of the current paid period; your paid access stays active until that date.
  5. 5If a billing state does not match what Stripe charged, submit a support request before retrying the purchase.
Still need help?

Send a support request from your authenticated account and our team will follow up.